DID YOU GET YOUR PARCEL OR PACKAGE HELD OR STUCKÂ AT CUSTOMS IN BRAZIL?
We can help you!
We are forward agents with broad experience in brazil`s customs clearance. We can look after all processes for you!
WHAT HAPPENED TO MY PARCEL?
Sending a gift, package/parcel to a friend or client in Brazil can be a nightmare, and having it held in customs clearance is quite frustrating.
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The Brazilian bureaucracy is so complex that carrier companies do not know how to inform the sender that he is supposed to pay import duties before sending the parcel. Once the items arrive in Brazil customs clearance, you can still not be able to pay the tax on your own.
HOW DO IMPORT DUTIES WORKS?
Brazil has taxation laws to protect its industries.
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When the product's total value is over USD 50 (item + freight + insurance) – The import duties can add up to 60% on top of the customs value.
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Sometimes it can be even more if the customs officer thinks the price in the invoice does not match the market price or if they charged a storage fee due to a delay in the Customs fee payment.
WHAT HAPPENS IF YOU DON'T PAY THE IMPORT DUTIES?
Usually, the item will get destroyed or "lost" if not sent back to the origin. You not only will not lose the money you spent, but the receiver will not get its parcel.
But don't worry!
We are to help you get this process done.
THERE ARE THREE SIMPLE STEPS TO GO!
1 - Fill out the form below with your e-mail address, phone number, and parcel tracking number.
2 - Our team will contact Brazilian customs clearance and send you an e-mail with the import duties papers and fees.
3 - A payment link (PayPal) will be sent. As soon as the payment goes through our system, our team will make the payment with the Brazilian government. The whole process can take up to 3-6 business days.
WE CAN HELP YOU!
Let us know your details.
We will be in touch with you in less than 24 hours! Please ensure you send the correct e-mail address, name, phone number, and tracking number.
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